Day: April 21, 2025

AI and customer service jobs

How AI Will Be Impacting Customer Service Representatives in the Next Five Years

The customer service industry is undergoing a significant transformation with the advent of Artificial Intelligence (AI). According to a recent report by McKinsey, 56% of customer service tasks could be automated with existing technologies, highlighting the profound impact AI is poised to have on this sector. This shift presents both challenges and opportunities for customer…
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AI and accounting jobs

How Artificial Intelligence Will Be Impacting Accountants in the Next Five Years

The accounting profession stands at the cusp of a technological revolution. With the rapid advancement of Artificial Intelligence (AI), traditional accounting roles are undergoing significant transformations. According to a report by WiFiTalents, 82% of accounting professionals believe AI will be necessary to keep up with work demands by 2025 . This statistic underscores the urgency…
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